Privacy policy

iCannabis Australia and its staff comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we handle your personal information, including health information.

What we collect

When you complete our eligibility check or contact us, we may collect your name, contact details, state of residence, and information about your health, conditions and treatments. Under the Privacy Act, health information includes information or an opinion about your health that identifies you or could identify you.

How we use it

Information you provide is used only to facilitate a booking for a consultation with a medical practitioner or medical clinic, and to respond to your enquiries. It will not be used for any other purpose.

Who we share it with

We will not disclose your information to any party other than the medical practitioner or medical clinic that you choose to consult, unless you consent or we are required to by law.

How we protect it

Our website is served over an encrypted connection (HTTPS). We take reasonable steps to protect your information from misuse, loss and unauthorised access, and limit access to staff who need it to arrange your care.

Access and correction

You can ask to access or correct the information we hold about you at any time by contacting us at scott@icannabis.com.au.

Complaints

If you have a concern about how we've handled your information, please contact us first. If you're not satisfied with our response you can contact the Office of the Australian Information Commissioner (OAIC). For more on health information and your rights, see the OAIC's health information guidance.